Have you ever looked at your aging report with high hopes that your over-60-days and over-90-days columns would just zero out this once? In this article, we’ll talk about the most common reasons these balances persist.

The fact is, humans and animals are a lot alike. We’re creatures of habit. We do things the same way time and time again—until we learn otherwise. We’ve all been trained in various ways, and for you to get the most out of your invoicing and shorten your cash conversion cycle, you’re going to have to train your customers.

We talk a lot about being proactive when it comes to invoicing, but now let's talk about a specific practice that can make an enormous difference in getting paid faster, lowering Average Days to Pay (ADP) by 10 days for a typical business.

Are repeated email reminders not getting your “please pay me” message through? Do your weekly voicemail reminders seem to be going into a black hole? One of the most important parts of training your customer to pay is diversifying your communications channels.  

Dealing with a client who’s going through financial problems requires that you be proactive. So let’s talk about a few steps you can take to make sure that your client’s financial difficulties don’t become your financial difficulties.