Hate following up with customers who haven't paid?
With InvoiceCare, you send the invoice, we do the follow-up. And Invoice Care's virtual accounts receivable team is all about customer service...
HOW IT WORKS
The InvoiceCare virtual A/R team uses proven best practices to get businesses paid faster.
With your input, the InvoiceCare team creates an accounts receivable follow-up plan that fits your business. We then begin taking action on your behalf to ensure your invoices are paid on time.
- Our friendly, skilled follow-up team places phone calls and emails on your behalf.
- At your option we can also send printed reminders, thank you notes and engage high-quality 3rd party collections.
- All calls are recorded and monitored.
The InvoiceCare team will analyze your accounts receivable and optimize the best mix of follow-ups to get you paid faster, with special attention to:
- Working with customers to identify billing disputes and resolve past-due balances.
- Capturing changes in customer billing contacts so your invoices get to the right place.
- Determining appropriate repayment methods.
- Determining the right level of customer service orientation for your unique customers.
Our primary goals are improvement in average days to pay (ADP), Days Sales Outstanding (DSO), total outstanding and the complete satisfaction of your leadership team.
- You send out your invoices as usual.
- Your customers pay you as they always have...just faster.
- Services start at $500/month with a one-year contract.
Based on your unique business situation we will assign a dedicated InvoiceCare A/R Manager who will:
- Train with your team to ensure complete clarity about your A/R processes.
- Oversee the monthly execution of your A/R plan.
- Provide frequent progress reports discussing open issues, status of key receivables and actions needed.
InvoiceCare provides virtual accounts receivable staffing. We are not a debt collection agency and do not work on single account collections. But if you hate the process of following up on unpaid invoices, turn it over to our customer service experts. We’ll help you get paid faster. Nicely!